How Agencies Can Benefit From the Gig Economy While Providing Much-Desired Work-Life Balance for Employees

The age of impermanence is here. As the North American head of a small creative agency, I'm seeing several trends that tell me this is so. First of all, the brand and agency models are shifting; lengthy retainers are being replaced by flexible, project-based relationships. That, coupled with the workforce becoming ever-more fluid. There's been...